It’s been a summer of learning & implementing a ton of AI into my business.

In this post, I’m pulling back the curtain and showing you my custom GPT army I’ve created, along with how I built them and what they do. 

Maybe that will help you do the same!

I honestly don’t know how I ran my business without them… #colourmeshocked

My custom GPT army does so much heavy lifting and even the little tasks end up making a BIG difference, especially on jam-packed days. 

Also, if you’ve been following, I’ve suffered from ongoing burn out. So I’m practicing what I preach and taking serious steps to AI-ifying my own business. I feel it’s started to help alleviate that. 

AND, I swear they save me money. 

✋Before I go deep into it, if you are unfamiliar with what a GPT is and the very basics of how to build one, you might want to check out this blog post, which you can read here. 

Ok, let’s get into it.

Here’s a look at what I currently have from my ChatGPT account (I’m still going to be building a couple more!): 

I’ve also kept track of all these GPTS (complete & in progress) on a Notion database I made, which you can get yourself here. It really helps organize all the parts and lets me know what still needs to be done.

Why don’t we go through a couple of my Custom GPTS in detail?

Starting off with…

1. Call Client Witch

What: Very simply, this GPT analyzes and keeps track of all my client calls.

Why: I have on average 2-3 client calls per week from monthly retainer clients, on top of two repeating team calls for one large client of mine. And this doesn’t count any lead calls I get for potential new clients.

Suffice to say, your girl has a lot of calls (at least for me!). And with that, comes a lot of data!! 🤓AND, this is the perfect reason to build a custom GPT, if you are looking for one.

Knowledge base: I’ve uploaded all my call transcripts I have from Fathom (my AI notetaker & recorder) into Google docs. FYI, if you click that link and join, you’ll get 3 months free of Fathom premium. Trust me It’s worth it!

Instructions: I’ve instructed this GPT (along with a ton of other things; it’s almost 5 pages long) to:

• Evaluate Service Delivery and Performance
• Identify Patterns and Themes
• Detect Omissions, Hesitations, or Avoidance
• Spot Scope Creep and Misalignment

GPT in action: I recently asked it to review my recent calls with one client of mine. Here’s some of the insightful feedback my GPT provided. (I’ve redacted the client name for privacy ofc.)

Pretty good right? It also gave me a detailed summary of each of the calls, along with performance review, client sentiment, and patterns. Basically everything I asked it to do in the instructions.

I find this really helpful rather than just reviewing the summary notes.

I have more of an analysis with action steps to take and things to be aware of, beyond what Fathom already provides. There’s some thinking there, beyond regurgitation.

Ok, ready for one more closer look into one of my GPTs?

2. Colt the Proposal Cowboy

Yes, you might chuckle with the name of this GPT. It’s a character from a cowboy romance series. Don’t judge me. The world sucks. (Reply to this email if you want the name of the series; I know you want to know!)

Ok, back to the GPT at hand:

What: Helps to write the copy for proposals for potential clients. I then take this copy and put it into a Canva template.

Why: I’ve never liked spending tons of time writing proposals for potential clients. I’m very straightforward about what my service will cover on a discovery call. I usually regurgitate that in a recap follow up email, and then leave it up to them.

However, I recently had a current client ask me about one of my project services and she needed something written down. And thus Colt the Proposal Cowboy was born.

Knowledge Base: For this GPT, I uploaded my brand guidelines, pricing & service guides, links to all my service pages on my website, and sample of a previous proposal I made sans GPT.

Instructions: This GPT has been instructed to refer to everything in the knowledge base, which I’ve listed in the instructions and labeled clearly, and ask me follow up questions such as:

• What type of service is this proposal for? (AI Consulting, VA, OBM)
• Who is the client? What do they do?
• What are their current pain points or challenges?
• What have they expressed they need help with?
• Have they indicated any goals, timelines, or priorities?
• Have they worked with a VA/OBM/consultant before?
• What kind of communication or tools do they prefer?

GPT in Action: I asked it to help me out with an AI consulting lead, as they had asked me specific questions. ⬇️👀

Here’s the start of our conversation:

And here’s a snippet of the proposal it wrote for me. I’m fairly happy with it – some corrections needed to be made. But all in all, this saved me time and stress.

Whew!

What did you think?

Are you ready to build Custom GPTs yourself?

And if you already have some, how have they been working for you?

I’m genuinely curious and always around to give a helping hand.

In case you are wondering, the GPTs I have left to build are:

• Quality assurance GPT – reviewing mistakes I’ve made and helping me avoid them in the future by spotting patterns.
• An admin GPT to help me time block my schedule and manage my emails better
• Finance – Review my numbers and help me reach my next revenue goal!

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P.S. I know that this is an AI blog post and I usually reserve my political and other thoughts for more casual content. But I can’t stop thinking about what’s going on in Gaza. It breaks my heart and I cry very often about it.

But we are not helpless. We can speak up, learn, educate, donate, and pressure our political representatives (sign petitions, email & phone our MPs and the Minister of Foreign Affairs, Anita Anand). Canada is complicit in genocide too. Again.

Amplify Palestinian voices:

• @operationolivebranch – A great one for financial donations to Palestinians run by an incredible BIPOC team.
• @wizard_bizan1 – An incredibly brave Palestinian journalist. She recently lost her uncle, so send her some extra, extra love. I have learnt so much from her.
• @motaz_azaiza – Another incredibly brave Palestinian journalist & photographer who uses his platform to advocate & raise awareness for his homeland.
• Gaza Soup Kitchen: An on-the-ground soup kitchen that sources food from remaining farms in North Gaza. I can’t think of anything more vital right now.

Free Palestine forever. 🍉 🇵🇸